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SELECTED PUBLICATIONS & PRESENTATIONS
Weblog: Spaces.Icgpartners.comMini-publishing in a weblog medium,
ICG's weblog makes a public record of analysis on aspects of strategic risk,
terrorism, infrastructure defense, intellectual property theft, risk containment
and pricing, and cybersecurity. The public community weblog holds the last 15
notes regardless of subject area. Categories allow the reader to view specific
topics of interest. Sir Harold Nicholson described diplomacy as “the
understanding that for intractable problems there are only adjustments and not
solutions”. ICG's weblog leads readers to consider possible adjustments,
question assumptions, consider the secondary effects of any action, and
challenge glib actions that are useless if not dangerous.
Low cost is not low risk: Realistic IP Protection in ChinaGlobalAutoIndustry conference, “Key
Strategies for Succeeding in China’s Booming Auto Industry,” Troy, Michigan, 21
September, 2006
While there are undeniable Intellectual Property (IP)
risks in China, the key is understanding that total risk is more broadly ‘global
asset’ than specific ‘region,’ i.e., realistic protection starts with the
understanding that a sufficiently valuable asset is at risk wherever it appears
at any tier in the global supply chain. Focusing solely on piece part cost robs
IP owners of many of the available means of protection. Numerous weblog items
from the Intellectual Property Public category underpin this
presentation.
Islamic territory from North Africa to South Asia: No solutions, only adjustmentsKirk in the Hills, Bloomfield Hills,
Michigan, 8 September, 2006
The US is the pole star of Muslim distress
rising from centuries of contact with the Western World which ‘won’ more by
force of arms than by force of ideas. Arabs in particular and Muslims in general
see dominant Western systems created to enforce the rules of an international
economic order that promote the interests of the industrialized West. The rise
of asymmetrical warfare by small groups with increasingly potent weapons demands
a very different form of engagement. Numerous weblog items from the Terrorism
Public and Strategic Risk Public categories underpin this presentation.
Signals, Sprignals and Noise: Deception Analysis in Financial EventsThe Journal, Stout Risius Ross Fall
2005, Pages 20-22
Denial and deception (D&D) seeks to disrupt the
analyst’s decision cycle and induce inaccurate impressions about capabilities or
intentions. All deception, be it military, diplomatic, political or financial,
has four components: Security, Plausibility, Adaptability and Integration. This
article discusses means to authenticate what is presented and to identify what
is missing in financial instruments.
Driving European Success in North AmericaCriticalEYE, The Competitive
Intelligence magazine for Europe June - August 2003, Pages
37-39
European firms entering the North American market need sound
Competitive Intelligence (CI) skills, excellent analysis abilities in Risk
Management, Finances, and Supply Chains in order to know whom to buy, at what
cost, and with how much risk. Euro firms cannot depend upon the internal
estimates of their US Joint Venture partners or acquisition candidates for
guidance.
Supply Chain Analysis: Forensics or FellowshipCriticalEYE, The Competitive
Intelligence magazine for Europe February 2003, Pages 26-27
Risk
should not overshadow opportunity. The manner - the when and how - in which
Competitive Intelligence (CI) is used can have an enormous effect on the health
and welfare of the supply chain relationship under study.
Enron & Arthur Anderson: to comply is not enoughPart One, Spurious Signals – The
Culpable, Gullible and the Hobbled Part Two, Mixed Signals – Sins of Omission
and Commission, Cooptation and Valor CriticalEYE, The Competitive
Intelligence magazine for Europe August 2002, Pages 20-25
These serial
articles apply the tripartite intelligence information theory model identifying
signals amidst background “noise” and “sprignals” (spurious signals) to
commercial analysis. Enron Corp. mimicked this model of strategic surprise in
which deliberate “signals” designed to lull or defeat warning systems were
issued in ever increasing volume. These signals took a variety of forms such as
“designer investment” vehicles, obscured financials, and corporate
pronouncements. Enron’s auditor, Arthur Andersen, alternatively abetted the
creation of these signals or validated them as genuine. This is a story of those
who generated those “sprignals”, those who were taken in by them, and those who
were powerless to halt them.
Warranty Containment and ReductionOffice for the Study of Automotive
Transportation Traverse City Management Briefing Seminars, 4 August,
1998
Presented in association with J.D. Powers & Associates as part
of “Field Failures, Warranty Costs and the Supply Chain.” Addressed warranty
issues from "Colliding Worlds: Supplier Warranty Provision" in a joint
OEM-Supplier audience, followed by a spirited Q&A session (which clearly
echoed the divide between supply chain tiers).
Colliding Worlds: Supplier Warranty Provison and Warranty Cost Identification/SharingCompetitive Advantage, February,
1998 American Society for Quality Services journal
The true costs of
warranty in products of complex systems and/or complex distribution and service
systems are proving to be enormous and intractable for OEMs (Original Equipment
Manufacturers). Warranty costs continue to escalate, even as manufacturers make
better products, causing suppliers at all levels to ask, “I have zero defects,
so why am I receiving warranty charges?” Suppliers can benchmark “perfection” on
their competing assemblers to reduce part-related costs (the “direct” costs of
warranty), but the problem arises in the “indirect,” systemic, “open loops” in
the warranty system. All too often suppliers are captive to the dysfunctions of
the OEM-Supplier warranty system where “business as usual” may result in rising,
unidentifiable, and frequent warranty costs.
Regional Impact on Global Intellectual CapitalSecond World Congress on the Management
of Intellectual Capital McMaster University, 23 January,
1998
Different regions and peoples vary in their interpretation and
valuation of intellectual capital. In a global sense, the US dominated the
postwar technology markets, giving a decidedly US-slant to much of the products,
services and ideas in international commerce - and that slant, along with its
assumptions and expectations, is unspoken. The commercial control of what we
call the “Invisible Dominance of US Market Characteristics”, is ebbing, but many
nations and cultural groups persist in projecting “Us” onto “Them,” i.e.,
assigning the viewer's characteristics, needs and priorities onto another
country, and assuming what is “different” to be “wrong” rather than merely
different.
The Fall and Rise of Service in the 20th CenturyCompetitive Advantage, 1997 American
Society for Quality Services journal
Introducing the concept that buyers
view a purchase through one of three lens, purchase as best price, as service,
or as theater, this article outlines the contribution that service makes to each
and how it permits the seller to “transcend the transaction,” moving beyond an
individual purchase to form an “inalienable trust,” thereby cementing a longer
term, lower cost relationship with the buyer.
An Approach to NegotiationIntellectual Capital Group,
1997
Having negotiated on every continent save the Antarctic, my approach
to negotiation has been shaped by the imperative to overcome the barriers of
culture, distance, and time zones to build and sustain a working, lasting
relationship between diverse parties. Originally prepared as lecture notes,
these twelve interacting concepts frame a successful negotiation
approach.
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